SoftwareSaudi Arabia2023
Merchant dashboard and storefront platform for SaaS commerce
A GraphQL-backed merchant console and multi-tenant storefronts that scale per seller.
- Client
- Zid
- Region
- Saudi Arabia
- Sector
- E-commerce SaaS
- Engagement
- 2023 · 19 weeks
- Team
- 3 web · 2 backend · 1 platform
- Status
- In production
The challenge
A commerce SaaS serving thousands of merchants needed a fast, data-dense dashboard and multi-tenant storefronts that stay isolated and quick as sellers grow. The prior dashboard buckled under large catalogs and concurrent editing.
What we built
The full pipeline, end to end — not a blurb.
- 01Web
A React merchant dashboard with virtualized data views and optimistic edits.
- 02API
A GraphQL gateway with multi-tenant data isolation and rate limiting.
- 03Backend
Catalog, orders, and payments services with per-tenant scaling.
- 04Operations
Kubernetes, autoscaling, observability, and blue-green deploys.
Results
1.8 s
dashboard time-to-interactive on large catalogs, from 5.2 s
140 ms
p95 GraphQL response across tenant queries
30k+
SKUs per merchant without degradation
99.98%
dashboard availability across tenants
Serves the merchant base as the daily operations console.
Have a constraint like Zid’s? Bring us yours.
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